Shipping Policy

1. Introduction

Thank you for shopping with Jake Journeys! This Shipping Policy outlines the process for shipping and delivery of products purchased through our website. Please read this policy carefully before making a purchase.

2. Shipping Areas

We currently offer shipping to specific regions. Please ensure that your shipping address is within the regions we serve before completing your order.

3. Shipping Method

• Cash on Delivery (COD) Payment Method: All orders placed with Jake Journeys must be paid for using the cash on delivery option. No other payment methods are accepted at this time.
• We will ship your order via a trusted third-party courier service. The specific carrier used may vary depending on your location.

4. Shipping Timeframes

• Orders are typically processed and shipped within 3 business days of receiving the order.
• Delivery times vary depending on the shipping address and location. Estimated delivery time is 4 to 5 business days.
• Please note that delivery times may vary due to weather, holidays, or unforeseen circumstances.

5. Shipping Charges

• Shipping Charges: We offer free or flat-rate shipping depending on the destination. Any applicable shipping charges will be displayed during checkout.
• The shipping cost may be added to the total order value, or it may be included as part of a promotional offer.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if available). You can use this tracking number to monitor the status of your delivery.

7. Shipping Address

• Please provide an accurate and complete shipping address at the time of order. Jake Journeys is not responsible for delayed deliveries or issues caused by incorrect or incomplete shipping information.
• If your shipping address needs to be changed after placing the order, please contact us at [email protected] as soon as possible.

8. Delivery Issues

If your order is delayed, lost, or damaged during shipping, please contact us immediately at [email protected]. We will work with the shipping provider to resolve the issue and ensure you receive your order.